Community Research as a Service

Community Confidence

Actions with confidence lead to better outcomes.

Community is the future of education. From ages 0-99. Here's why.

Every industry needs a community of practice to independently serve them.,

Rosieland Roundup 269 — the five thens, community is still hard, AI robot friends

20+ insights, relax whilst Rosie researches 😊

The Five Thens

The best community ideas come through exploration

Chain Letters

You can't just replace the people with AI

The Duolingo backlash

Rosieland Roundup 268 — diversity, the socialsphere and ch-ch-changes

The most comprehensive community building roundup out there! Hours of research, condensed into minutes of effort for you. 🐌

Community Engagement 101

This is the community engagement course you never knew you needed!

Rosieland Roundup 267 — a book brigade, vitality from events, research and listening in journalism

And did someone say Rosieland Community Courses?

Community can be when the audience faces the stage

There's a popular saying that keeps getting quoted:

I ❤️ it when my Rosieland and MoT worlds collide.

We're starting a referral program at Ministry of Testing, we're calling it MoT Friends, but crucially,

Making sense of community knowledge is a superpower!

It's easy to forget how much information we consume as community professionals. It's constant. It'

Step one towards your pathway to building community without letting social networks have all the fun.

Rosieland Roundup 265 — CKM for AI, Careless People, autonomous communities

👋 Welcome to another week in Rosieland. Every tid bit we share helps expand the world of community building. I hope

Community AI Knowledge Management as a Strategy: Continuous data, AI and your community strategy

When it comes to data generated by our community, I’ve been refraining from jumping on the AI bandwagon. It’

The CEO²

When the Chief Executive Officer (CEO) is also the Community Executive Officer (CEO). What do we mean by

Why you need to pay attention to Bluesky

Bluesky's founder and CEO, Jay Graber, was recently interview at SXSW, here's what I love about

The opportunity in closure

We can despair, or we can see hope in the changes of the world.

The very many objections we encounter to engaging in community

A while back I asked what was stopping people engage in a community. It turns out this was a pretty

Community algorithms are everywhere

Introducing Community Discovery, again

This is a written version of a talk I did for Community Week. I've been on a journey

To start a community, create a lexicon

It's time for different community strategies, the old way simply isn't working anymore...

We're a bit like...

When people ask me about the community we are building, their minds shift way too easily to "community platforms&

Why I hate the term "paid community"

And my desire for it to become a thing of the past. Perhaps it's the sign of the

Community Knowledge Management as a Minimum Viable Product (MVP)

I’ve been reflecting on our current internal Community Knowledge Management (CKM) processes and the progress we've made.

This is community.

At the heart of good community is research. 20 years into my community career and I feel like I’m

Care as a community strategy

I keep going back on forth on thoughts about community structure and strategy. As with all these things, every organisation

Communities at the heart of research. It's happening.

It seems putting the people at the heart of research is becoming (more of )a thing. As a huge advocate

My hunches on why Meetups are back

My mind is a bit blown at the amount of MoT Meetups happening right now. In January over 500 people

Leave it to the experts

One of the things I’ve been becoming more confident in is the idea of saying that the community heavy

There's an alternative to the social broligarchy emerging

Mastodon's CEO announced he is handing control to a non-profit organization, stating that it should not be owned

Digital displacement

Houston, we have a problem here. We are being displaced digitally. It's leaving us in a state of

Acknowledging community confidence

As part of building good community we should acknowledge that no one can come in and magically make good decisions.

Community Ambassador Programmes — A very brief guide and a list of examples

In my day-to-day work, we're creating a Community Ambassador programme.

Meta and their move to community moderation

TLDR; Meta are shutting down the company's fact-checking program for Facebook and Instagram would implement a community approach

Custom communities are on the up

When we look at community as the whole picture. When we commit to community not being built in a silo.

Thinking in community systems

Community can be a bit fluffy. A bit intangible. A bit directionless at times. We can believe in something, yet

Informal Networks

The way we organise and connect is changing. Embracing informal networks needs to be considered as part of building effective

My Year at MoT

2024 was something else. Intense, is an understatement. Here's my personal take on it that I haven'

Community comes from "the work"

I've been saying for a while that engagement and conversation in community is often detrimental. It's

Community predictions

Show, not tell

The very nature of community means we often associate our work with conversations. People like to make commentary. They like

The 80/20 Conversation Rule

Too many conversations can be overwhelming and we must learn to balance them in our community design.

Co-existing

It’s funny how people struggle with the idea that community and business can co-exist. We have to be totally

The win-win-win

How we function as society needs to be balanced, we've gone on far too long without paying attention

Conference Challenges

Conferences are a tough nut to crack! Whilst content is important, connection is often what tips them into making them

Rosieland Roundup 250 — Community side effects, communityship, Barnes & Nobles comeback

👋 Welcome to another week in Rosieland, enjoy! The side effects of building with community in mind Learning to see the

The side effects of building with community in mind

When you build something. When you are deep within co-creation. When you recognise that building community is more than conversations.

Nothing in isolation

Traction is the business of community builders and building in isolation will not help us find it.

Community Conversations

The conversations we have within community are worth looking at from many different perspectives.

Community kits from the lands we create

One of the things I have the most joy out of in community is having fun with branding. I'

The Guide to Community Discovery

🌈This Guide to Community Discovery as a PDF + Google Doc. It's a comprehensive guide to community research with

Community Knowledge Management as a Service

There's a future of community I'm excited for, and it has a lot to do with

Words

Rosieland Roundup 247 — State of community, community newsletters, code of conducts

👋 Welcome back to the one newsletter you need to stay on top of the community industry. 🌈 What I've